Two months after the implementation, passengers of the new Transantiago bus were qualified note 6.3 the quality of the services they have delivered so far.
This average was provided after a survey conducted by the Public Transport Committee (DTPM) of the Ministry of Transport and Telecommunications (MTT), where it was concluded that the service provided by the routes operating with electric buses was assessed with note 6, 3; while eco-buses (Diesel Euro VI) have reached 5.8.
According to the Minister of Transport and Telecommunications, Glorius Hut, "people value the quality and comfort that the air conditioner, access to the Internet through ViFi, USB chargers and ground floor." He also said that people will spend more time waiting to arrive at one of these buses.
Also, among the most qualified attributes are the modernity of the bus, the comfort of the seat, the temperature in the bus, the corridor amplitude and the condition of the bus.
So, the features that are most widely appreciated in the public are: air conditioning and the most comfortable seats. Also keep in mind between 6 and 7 modernity buses, bus lighting and comfort in general.
Improve bus frequency
Operator change also recorded improvements in bus and coach quality indexes. In the case of electric buses, the frequency went 89% to 99%. While the measurement of ecological buses (Euro VI) increased with 92% to 99%.
Public Transport Director Fernando Saka said that improving the frequency of the bus "directly affects the quality of life of passengers (…) and makes people have a better travel experience."
– Ministry of Transport and Telecommunications (@ MTTChile) February 28, 2019